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Encore SP201 SP230 Troubleshooting and Configuration

Configuration

• Mapping ISDN Type of Number to SS7 Nature of Address

Troubleshooting

• Enable message traces for diagnostics
• Enable message trace for range of ports
• Identifying Called and Calling ISDN type of number in trace message
• Relationship of 'Ckt:' number in trace message to actual Trunk and Port
• DCO patch corrects problem with billing number
• Caution when doing a config dchans

Facts

• No Calling Name in SP201 and SP230
• Only one protocol conversion type for each SP201
• SP201 can perform these protocol conversions
• Modem cable that works