EIT Telecom, Inc. began business in 1994 providing telecommunications engineering and installation services to such telephone giants as GTE (now Verizon), Siemens (now Nokia Siemens Networks) and Alcatel (now Acatel-Lucent). Our fifteen years of experience ensures our customers of high quality and professional performance in both of these cases.

Services are offered for both legacy networks and next generation broadband networks. EIT specializes in helping the telephone company efficiently and cost effectively migrate their circuit switched TDM networks to broadband packet based networks.

Tech Assist Services

EIT Telecom now provides technical assistance for telephony switching products with the Switching Technical Assistance Program. The base program offers many benefits and services to the IOC telco companies including:

• On demand technical assistance via our toll free number for assist in troubleshooting, answering questions, etc. at no additional charge.
• Access to 24/7 technical support for scheduled and on demand services at a competitive rate. Easily manage your technical support costs with monthly billing in 15 minute increments.
• State of the art IP access to switch termianl ports and other peripheral equipment located in the central office. System includes alarm reporting and notification.
• Discounts on hardware replacement with same day shipping.
• Discounts for multiple switch customers.

EIT also offers additional services which include 24/7 or after hours alarm surveillance, switch administration, and onsite or remote switch techinician at a cost effective rate.

Please contact your EIT Telecom sales representative for more details and to contract for this service !